Privacy Policy

1. Introduction

This Privacy Policy sets forth the rules regarding the collection, usage, storage, protection and disclosure of your personal information when you access and use the Zerio home space inspiration & renovation planning application. This policy also explains your legal rights in relation to your personal data. By registering for and using our services, you fully agree to the practices described in this Privacy Policy.

2. Types of Information We Collect

We only collect information that is strictly necessary to provide and improve our core features:

• User Created Content: Interior space photos uploaded by you, custom renovation ideas, budget plans, item checklists, and all personal renovation notes created within Zerio.
• Account Data: Basic account details such as your registered email address for identity verification and account management.
• Technical Usage Data: Anonymous device identifiers, application performance logs, and general usage analytics to ensure service stability.
• Voluntary Information: Any additional information you actively provide when contacting our customer support team.

3. Purpose of Using Your Information

All collected information will only be used for the following legitimate, specified purposes:

• To deliver, maintain, update and optimize Zerio’s core note creation, saving, editing and viewing functionality.
• To authenticate your account and protect the security of your private renovation content.
• To securely store, backup and sync your personal notes across your authorized devices.
• To respond to your inquiries, resolve technical issues and provide customer support services.
• To conduct anonymous statistical analysis to improve app performance and user experience.
• To send important service announcements, policy updates and security notifications.

4. Third-Party Service & Data Processing

Zerio may engage trusted third-party service providers for cloud hosting, data storage, analytics and service operation support. All third-party partners are contractually obligated to comply with global data privacy regulations. They are only permitted to process your data strictly on our behalf and per our instructions. Third parties will never use your personal data for their own independent commercial or marketing purposes.

5. Information Sharing Scenarios

Zerio will never sell, rent or trade your personal private information. We may only share your data in the following limited cases:

• When you have provided explicit, prior consent for the sharing of your data.
• When required by applicable law, judicial order, or official government legal request.
• To protect the legal rights, property and safety of Zerio, our users, or the general public.
• In the event of corporate merger, acquisition or asset transfer, with consistent privacy protections retained.

6. Data Protection & Security Measures

We adopt industry-standard administrative, technical and physical security safeguards to protect your personal data against unauthorized access, disclosure, alteration, deletion, loss or misuse. User private content is stored with encryption protection. We conduct regular platform security reviews and updates to maintain data safety. Please note that no electronic storage or internet transmission method can be guaranteed to be absolutely 100% secure.

7. Your Rights Over Personal Data

You reserve the following full rights regarding your personal information at any time:

• Right to access, review and export all of your personal account and creation data.
• Right to request correction of inaccurate or incomplete personal information.
• Right to request permanent full deletion of your account and all associated user content.
• Right to withdraw your previously provided data processing consent.
• Right to opt out of non-essential service communications.

8. Children's Privacy Protection

Zerio is not intended for users under the age of 13. We do not knowingly and intentionally collect personal information from children under 13 years of age. If we become aware that personal data of a child under 13 has been collected, we will take immediate steps to permanently remove and delete such data from our systems. If you believe we hold data from an underage user, please contact us immediately.

9. Policy Updates & Modifications

We reserve the right to revise and update this Privacy Policy from time to time to meet legal requirements or service optimization needs. When material changes are made to this policy, we will publish the revised version within the Zerio application and update the effective date listed above. Your continued use of the Zerio application after policy updates constitutes your full acceptance of the revised Privacy Policy terms.